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In this scenario, you may be unable to print to the print queue and may receive an authentication failure. A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request.

The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:. Rather than spending too much more time fiddling I'd simply Clean Install the printer which always works, lasts longer and actually saves time: 1 Power up the printer, if wired unplug it's USB cable from PC.

In Control Panel open Devices and Printers, right click printer to delete Printer and any scanner or fax of the same name. Restart PC. Now is also the time to check for any newer printer firmware to install which matters a lot.

Follow the setup screens closely as you install the software. For USB it should prompt when to plug in the printer. If you have further problems reply back with results of each step. I hope this helps. Feel free to ask back any questions and let us know how it goes. If you will wait to rate my post until we are done, I will keep working with you until it's resolved.

The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP Potentially Unwanted Products. Thoroughly research any product advertised on the sites before you decide to download and install it.

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MacX YouTube Downloader. Microsoft Office YTD Video Downloader. Adobe Photoshop CC. VirtualDJ Avast Free Security. WhatsApp Messenger. Create a free Team What is Teams? Learn more. Asked 10 years, 5 months ago. Active 7 months ago. Viewed 64k times. If anyone has got this work, I would really appreciate a fix. Improve this question. Elrond 1 1 silver badge 10 10 bronze badges. Why are you telling it "Local Printer" when by definition, its a Networked Printer?

My understanding is that it is "local" in the sense that the port object is defined and allows Windows to ignore exactly where the end-point of the port is. I did try the "network" route, but it appeared to reach the same result creating a new port reference , only with additional steps. Add a comment. Active Oldest Votes. Check " Internet Printing Client " Second, my original steps were not correct.



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